See Us Live

Come see us at one of the upcoming shows or online:

 

  • California Self Storage Association - Napa Owner's Conference
    Operational Best Practice
    Thursday, May 9th, 2019
    Our own Sue Haviland is leading a presentation focusing on Operational Best Practices. 
    Learn more:

  

Past Events:

  • Inside Self Storage - Annual Expo
    Staffing Success Workshop
    Thursday, April 4th, 2019
    Our own Sue Haviland is leading the 4 hour Staffing Success Workshop. 
    Effective staff management means consistently having the right employees in the right positions—and enough of them to meet your business needs. You’ll get expert insight and learn practical strategies to maximize your greatest resource: your people!
    Learn more:


  • ISS Sounds of Storage Podcast
    Self-Storage Management Expert Susan Haviland Shares Staffing Advice
    December 13th, 2018
    In this Sounds of Storage podcast, self-storage consultant and management expert Susan Haviland discusses the challenges of staff recruiting and hiring.
    Learn more:

  • Arizona Self Storage Association Webinar
    Marketing - 'Tis the Season, But These Ideas are Good All Year Round!
    December 5th, 2018
    Sue Haviland hosted a webinar alongside the AZSSA focusing on Marketing, whether that is local, online or promotional. Learn ideas to use at your property and how to track the effectiveness.
    Learn more:

  • SiteLink Resource Webinar
    Best Practices for Operational Audits using SiteLink
    November 14th, 2018
    Understanding the value of the regular, operational audit is an important responsibility for all self-storage operators. It is a tool to help the on-site manager grow and better your operations as a whole. This webinar will be hosted by Sue Haviland, one of the industry's top auditing experts, and James Renouf, SiteLink's Corporate Trainer and report guru.
    Learn more:
  • California Self Storage Association (CSSA)
    Best Practice Education Session - Pleasanton
    Site Situations and How to Handle Them Effectively 
    October 3rd, 2018
    Sue Haviland hosted a series of Best Practice Education Series alongside Self Storage Lawyer Jeff Greenberger. She spoke on tough situations and how to best handle them.
    Learn more:

  • California Self Storage Association (CSSA)
    Best Practice Education Session - Fresno
    Site Situations and How to Handle Them Effectively 
    October 4th, 2018
    Sue Haviland hosted a series of Best Practice Education Series alongside Self Storage Lawyer Jeff Greenberger. She spoke on tough situations and how to best handle them.
    Learn more:
  • SiteLink Webinar
    Become a Site Expert to Gain the Competitive Advantage
    September 19th, 2018

    Sue Haviland co-hosted a webinar along with SiteLink regarding becoming a site export. Learn everyday tasks each operator should perform to best analyze their operation and how to improve. Gather tips on understanding your customer demographics, lead tracking & rental conversions, local market position and marketing your brand, along with daily tasks to bring you a step ahead of the competition.
    Learn more: